At PSE&G, we pride ourselves on providing safe and reliable service to our customers. Even when power does go out, PSE&G customers on average are restored within 62 minutes, while the national median is about two hours.
In September, during an economic development trip to Canada sponsored by Choose New Jersey, PSE&G’s reliability took center stage. According to a report from ROI-NJ, “RxSource decided to stay in New Jersey… due in part to the reliability of energy service — something vital to their business.”
According to ROI-NJ, the Toronto-based company “purchases, stores and distributes pharmaceutical products to support clinical trial customers, hospitals, pharmacies and other health care industries.” They have been renting a small warehouse in Secaucus—part of PSE&G’s service area—since 2018.
ROI-NJ reported:
“When it had outgrown the warehouse — and realized there was nothing available in Secaucus — the company decided to expand its search nationwide, concentrating on California, Texas, Massachusetts and North Carolina.
“(RxSource CEO Aziz) Hirji said energy issues in California and Texas marked those locations off the list because they are prone to natural disasters.
“We store medicinal products, and they’re all temperature controlled,” he said. “Our reliance on the power grid is very high. And, when we did our research, we found those regions (had) some areas that were without power for days or even weeks.”
The ROI-NJ report continued:
“When Massachusetts and North Carolina came up short for other reasons, Hirji said RxSource took another look at New Jersey.
“After six months, disappointed, we all regrouped, and we finally had this ‘ah-ha’ moment,” he said. “We said: ‘Wait a minute. We’ve been operating out of Secaucus for seven years, it met all our needs — and has been a great experience so far.’”
The company eventually signed a lease to take 48,000 square feet in West Deptford — a place where energy reliability should not be an issue.”
West Deptford is part of PSE&G’s electric service territory.
During the last 10 years, PSE&G has invested billions to upgrade and harden our transmission facilities. In the aftermath of historic storms like Hurricane Irene, Superstorm Sandy and Hurricane Isaias, through programs like Energy Strong, we also invested in modernizing our technology systems and raising distribution station equipment in flood-prone areas — all with an eye on maintaining reliability and enhancing the resiliency of our energy system.
Our investments have made it easier for customers like RxSource to do business with us and stay connected even during storms and other events.
Read the full story from ROI-NJ here.
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