PSE&G is one of the nation’s largest combined electric and gas companies, serving 2.3 million customers.
With a more than 120-year history, our success is built on the dedication of our employees and our steadfast service to our customers.
The commitment of our more than 7,000 employees plays a key role in delivering you safe, reliable, and affordable utility service – while striving to provide exceptional customer service.
“Our employees work hard to ensure that our customers have the best experience possible. Whether interacting with customers directly or working to support teams who do, they all play a role in contributing to our customers’ experience,” says Dave Johnson, VP of Customer Care and Chief Customer Officer.
As we celebrate Customer Service Week in October, we want you to know that we are grateful for you – our valued customers. We are committed to supporting your evolving power needs and meeting your ever-changing customer service expectations.
All of our teams, from each area of our business, are laser focused on continually improving the customer experience. We are working hard to be your trusted energy advisor.
We are here to support you, whether you’re a business looking to expand your footprint in New Jersey, or a homeowner looking for ways to save energy and money. At PSE&G we take pride in all the ways we serve our customers. Here are some examples:
We help our customers find the right combination of energy assistance support and energy efficiency programs to help make PSE&G bills more affordable to our low- and medium-income customers.”
– Christy Barone, manager of Collections & Payment Assistance Outreach
We are always here to assist – we strive to make things easier for our customers by giving them multiple options on how and when they choose to interact with us.”
– Eric Martinez, Director of Customer Contact
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