Understanding My Bill Just Got Easier

After years of being a PSE&G customer, I found myself paying much more attention to my bill this month – and I really like the new design. Not only is it bigger and easier to read, but all the information I need most is right on the front page.

I’m a busy person and I don’t have a lot of time to waste. After working in banking for 25 years, I knew I needed a change when my daughter asked to spend more time with me. That was all the motivation I needed to start my own business. I value my family time and don’t want it interrupted, so I expect professionalism and ease from the companies with whom I do business.

The new bill is making me pay much more attention to the useful tools that PSE&G offers but that I didn’t know about. Now, I plan to start using them. For instance, the outage center and text alerts about outages will be extremely helpful to me when the next storm comes.

Also, I like the fact that the snapshot of what I owe and how much energy I’m using is right on the first page. That will help me better manage my usage. It makes me more conscientious of how much energy I’m using and serves as a reminder to turn off the lights when I leave the room. I’ll be honest, I probably haven’t been to PSE&G’s website in the past 10 years. But the new bill made me want to go there and when I did, I found information that can save me money, like the tips from the Save Energy & Money tab of www.pseg.com.

Another thing that popped out to me on the new bill is the Message Center. I look forward to glancing at it monthly to find more valuable and pertinent information.

All and all, I’m glad PSE&G is thinking of new ways to make me feel more valued as a customer. Sometimes companies that have been around so long take you for granted, but I feel like PSE&G is continually working to earn my business.

Thanks PSE&G for keeping my family’s needs in mind, for making it easier for us to save money and for keeping our lights on!

Haven’t seen the new bill yet? Check it out for yourself.

To learn more about the redesigned bill, visit https://www.pseg.com/home/customer_service/bill/understanding_bill.jsp.

There Are Vampires Among Us

Ghouls, goblins and other scary creatures roam our neighborhoods on Halloween. But there are other scary creatures – vampire devices – secretly sucking energy from our homes.

Vampire energy, or phantom load, is the name we give to the electricity consumed by household electronics when they’re not in use. Households in PSE&G’s service territory spend an average of about $1,200 a year in energy costs, and up to 10 percent of that can be attributed to vampire appliances wasting energy that customers probably don’t even realize is being used.

No one would throw away $120 a year, and no one wants to see that much energy wasted. These are the appliances freeloading the most power – and money – from your home, and some tips to help you reduce the amount you pay for unwanted electricity use.

Flat-screen TVs, especially those equipped with smart technology, are the biggest vampires in your home. They need to draw power constantly to be ready to respond to signals from their remote controls and content providers. Advanced power strips (APS) are one convenient way to help reduce energy wasted by TVs and other vampire devices. There are a few types of APS systems available that won’t cramp your energy lifestyle.

Check out the infographic below for details (click to enlarge):


Infographic developed by the U.S. Department of Energy’s National Renewable Energy Laboratory

Video game consoles are the second-biggest energy vampires. They could be costing your family even when they’re not being played. For avid gamers who purchase games digitally, automatic game downloads and updates can keep a console drawing power for hours. But why take the fun out of gaming? Disable automatic updates, downloads and Wi-Fi access. Instead, enable “background downloads,” to have new content delivered to your device as you play. That will keep your console up-to-date without adding to your energy bill. Another solution is connecting the gaming console to an APS to ensure the device is completely shut off and not wasting energy or money.

In your kitchen, a single appliance may not have a huge impact on your energy bill, but when the energy use is combined, the waste adds up. At an average of $5 apiece, when not in use, blenders, coffee makers, toasters and microwaves can add $20 to your energy bill every year. Anything with a digital display is drawing power non-stop to keep the clock and other information up to date. Do you really need your microwave to tell you it’s lunch time? Plug all these devices into a power strip that can be easily shut-off on your way out the door.

Opening your energy bill does not have to be a scary experience – especially when you can reduce unnecessary power consumption.

Blog_headshot (2)Frank Vetri- Renewable & Energy Solutions Specialist, PSEG